Hello world!

Welcome to my very first post on tcpasucks.com, where I’ll be sharing my thoughts and opinions on the Telephone Consumer Protection Act (TCPA) and why I believe it’s become a serious problem for businesses.

The TCPA originally started with a reasonable goal: stopping robofaxes—yes, faxes—from bombarding consumers and wasting their paper and ink. But as technology evolved, so did the law. It was later expanded to cover phone calls, text messages, and other forms of communication, and that’s when the problems really began.

The law that was once meant to prevent annoying robofaxes has morphed into a weapon used against businesses, with serial litigants exploiting its broad language for personal gain. These people make a living off suing companies for technical violations, even when no real harm has been done. It’s less about protecting consumers and more about making money through legal loopholes.

What’s worse is that the TCPA is now wildly outdated. It was written in the early 1990s, long before the rise of smartphones, text messaging, and modern customer engagement practices. Yet businesses are still being held to standards that don’t fit today’s digital world. This results in companies facing massive fines for something as simple as sending a text message or a phone call, even if the customer may have willingly given their number.

The TCPA, which once made sense for its time, now tramples on our basic rights to free speech, dictating how businesses can communicate with their own customers. And instead of serving its original purpose, it’s become a cash cow for opportunists and a burden on legitimate businesses trying to survive.

Throughout this blog, I’ll be exploring how this law has gone off the rails, why it’s harming businesses, and what changes need to be made. This isn’t a “hey we should be allowed to robocall people all day long” blog either. This will be about what common sense things can be done to protect consumers yet allow both businesses to also thrive. We will make this an honest conversation about TCPA reform, and I hope this blog sparks that discussion.

Thanks for joining me on this journey and stay tuned for more!

Best regards,
Drew Gilkey